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[Bulwork2010]

BULWORK™ FIRST IT/ ITES Recruitment Agency in Bulgaria is looking to recruit for one of its clients - a Leader in Delivery and Customer Service Area. For their office in Sofia the company wants to attract:


1ST LINE TECHNICAL SUPPORT SPECIALISTS WITH FRENCH LANGUAGE


Your main responsibilities will include:

* Handling/Answering customer requests through calls/e-mails/voice mails
* Incident Management of all reported issues
* Providing basic troubleshooting for customers in the following area: Windows Operating System, Microsoft Office 2003 / 2007, networking etc.



Main Requirements:

* Very good command of THE FOLLOWING LANGUAGES:

FRENCH
ENGLISH

* Excellent knowledge in Microsoft Office Applications (Word, Excel and Microsoft Outlook) and Windows operating systems
* Very good knowledge in networking and hardware
* Some experience in support center will be a great plus
* Bachelor/ Master Degree in Computer Science or related will be an advantage.


What will our Client offer you?

* Opportunity to work for big international Company
* Very good process training on Technical Support and Customer Skills (1 month)
* Excellent salary + additional benefits (including: lunch vouchers, health and life insurances, covered travel expenses)
* Relocation package for the hired candidates from abroad or from other cities in the country who will relocate in Sofia
* No night shifts! Free weekends!



Please, forward your application in English via e-mail DIRECTLY TO:


yana.georgieva@bulwork.com


Bulwork Bulgaria ltd. (license No 709/ 10.04.2007 exp. 10.04.2012 from MLSP)

Confidentiality of all applications is assured! Only short-listed candidates will be contacted!