Титла: 1ST LINE TECHNICAL SUPPORT SPECIALISTS WITH FRENCH LANGUAGE FOR A GLOBAL COMPANY Публикувано от: Bulwork2010 в Feb 24, 2010, 14:29 BULWORK™ FIRST IT/ ITES Recruitment Agency in Bulgaria is looking to recruit for one of its clients - a Leader in Delivery and Customer Service Area. For their office in Sofia the company wants to attract:
1ST LINE TECHNICAL SUPPORT SPECIALISTS WITH FRENCH LANGUAGE Your main responsibilities will include: * Handling/Answering customer requests through calls/e-mails/voice mails * Incident Management of all reported issues * Providing basic troubleshooting for customers in the following area: Windows Operating System, Microsoft Office 2003 / 2007, networking etc. Main Requirements: * Very good command of THE FOLLOWING LANGUAGES: FRENCH ENGLISH * Excellent knowledge in Microsoft Office Applications (Word, Excel and Microsoft Outlook) and Windows operating systems * Very good knowledge in networking and hardware * Some experience in support center will be a great plus * Bachelor/ Master Degree in Computer Science or related will be an advantage. What will our Client offer you? * Opportunity to work for big international Company * Very good process training on Technical Support and Customer Skills (1 month) * Excellent salary + additional benefits (including: lunch vouchers, health and life insurances, covered travel expenses) * Relocation package for the hired candidates from abroad or from other cities in the country who will relocate in Sofia * No night shifts! Free weekends! Please, forward your application in English via e-mail DIRECTLY TO: yana.georgieva@bulwork.com Bulwork Bulgaria ltd. (license No 709/ 10.04.2007 exp. 10.04.2012 from MLSP) Confidentiality of all applications is assured! Only short-listed candidates will be contacted! |